Testimonials

Pangaea's key strengths are the customer focus and expertise of their people. The Pangaea team represents a wide range of industry experience and capabilities, which they are able to apply in a very practical and cost effective manner. Joe has assembled a top notch team with a strong network across the industry. Going forward, I anticipate that we will continue to work with the Pangaea team on pre launch planning and market development projects.

– James Hall, Formerly Vice President Sales & Marketing , Astellas Canada

As Canadian Blood Services embarked on this fundraising campaign, the first in our history, we relied on the hard work and dedication our volunteers to help us reach out to Canadians from coast to coast.

As ambassadors of Canadian Blood Services, you were asked to engage your networks, educate them about the need for a national public cord blood band and inspire them to financially support the Campaign For All Canadians. We owe the success of this campaign in large part to your leadership and efforts to engage your community and personal contacts.

– Dr. Graham D. Sher Chief Executive Officer Canadian Blood Services

Pangaea has a professional and very knowledgeable group currently working with Celgene in different spheres of our business. The consulting team has provided sound advise on matters related to LOE and activities in the retail space.

For the launch of Otezla® in late 2014, the Trade Relations team was instrumental in ensuring a timely and successful launch. Their knowledge and solid relationships throughout the Canadian healthcare supply chain was vital in bringing Celgene together in partnership with key wholesalers and pharmacy chains. The team regularly briefed us on changes and developments in the market environment and how those changes impacted our business objectives.

Pangaea has also been a critical player in mitigating the risk of cross border sales of our products, they have effectively managed and monitored the distribution channel to ensure no sales occur out of jurisdiction.

Overall, Celgene holds a true partnership with Pangaea and will continue to count on their expertise to support our organization going forward.

– John Ryan Director, Finance and Operations, Celgene

I have had the pleasure of working with Joe Knott and the Pangaea Team on a number of different projects during my 12 years at Nycomed/Takeda Canada. These projects have ranged in scope from a simple market and customer assessment to a full Sales Force Sizing and Deployment analysis. Regardless of the scope of the project, the Pangaea Team consistently brings a high level of experience, expertise and commitment to the table.

The breadth and depth of the Pangaea Team ensures we receive the benefit of the business insights that can only be acquired through the years of experience that Joe and his team have.

– Ron Clark, Formerly Vice President, Head of Sales & Marketing ,Takeda Canada

Pangaea was instrumental in assisting us with entry into new markets in areas such as KOL identification, competitive landscape, market dynamics, pricing and reimbursement.

Pangaea's approach is very customer centric. They spend time and effort to truly understand our needs, and then work in partnership to deliver on those needs. They aren't satisfied until you are.

As a result of our work with Pangaea, we have developed a very strong understanding of new markets, and hence very robust launch plans.

Pangaea's key strengths are the customer focus and expertise of their people. The Pangaea team represents a wide range of industry experience and capabilities, which they are able to apply in a very practical and cost effective manner. Joe has assembled a top notch team with a strong network across the industry. Going forward, I anticipate that we will continue to work with the Pangaea team on pre launch planning and market development projects.

– James Hall, Formerly, Vice President Sales & Marketing , Astellas Canada

I'd be pleased to provide a testimonial (but for full disclosure will need to include stuff about making our heads hurt trying to absorb your knowledge transfer - like drinking from a fire hose!)

– Cameron Joyce, President, Accuristix

As a new affiliate entering the Canadian marketplace, Pangaea's collaboration has proven to be invaluable. Their professionals are responsive, knowledgeable and take real ownership of their projects.

Working with Pangaea meant we leapt forward by miles, instead of inching toward a robust distribution solution.

– Christina Porter, General Manager Stallergenes Canada

I have appreciated the services provided by The Pangaea Group over a seven year association. Pangaea has a great team with a skill set second to none in Canada. With my Rx and OTC product responsibilities, Pangaea has helped me manage a number of OTC wholesaler and self-distributing retailer accounts in Canada.

They have done a great job representing the interests of Allergan, at all times, while maximizing ROI with this very important customer segment.

– Fraser Murphy, Formerly National Account Manager Retail Trade & Optometry

The Team at PANGAEA is a pleasure to work with, consummate and diverse professionals with solid breadth and depth in the Pharmaceutical / Health Care industry. PANGAEA drives forward thinking ... a key to success in this dynamic and ever-changing business. For the future, opportunities to work with the team are being created each time we meet. Pangaea is a strategic partner in our business, helping us guide our key stakeholder / customer relations. As an aside, Joe's handicap - I would think it would be lower.

– Michael Charbonneau, Formerly VP Specialty Products Business Unit, Valeant Canada Limited

We have been working with Pangaea for a number of years in the area of trade relations. They have proven to be invaluable when it comes to guiding us through our dealings with our key trade customers.

– Michael J. Tremblay, Formerly President Astellas Pharma Canada, Inc.

I have been working with The Pangaea Group for seven years. They have helped me in a number of areas of my business however it has been their Trade Relations services that I have come to rely upon the most. Using their great relationships across the Retail Drug channel in Canada, Pangaea has contributed significantly to Allergan’s success in Canada. Whether it was a product launch, critical negotiation or request for information, Pangaea’s critical thinking, pro-activity and responsiveness was on display at all times.

– Fraser Murphy, Formerly National Account Manager Retail Trade & Optometry

Kristen and Michael have become an integral part of our sales and marketing team when it comes to new product launches, changes in policies, negotiations with customers, etc. I am convinced that, without their guidance, we would have made decisions which would have cost us both financially and strategically.

– Mark Hammar, Formerly Director of Sales, Astellas Pharma Canada, Inc.

Shire being a mid-size Specialty focused company, most of our efforts and resources are deployed over the Specialist physicians. I wanted my team to stay on top of what is happening with other channels, more specifically around the distribution at Wholesale, Pharmacy chains and Retail. The program we have with Pangaea allows us to stay on top of forthcoming changes on monthly (newsletter) and quarterly (live presentation) basis happening in the trade, therefore having a regular overview of our market while staying very time-efficient. The team at Pangaea has been very forthcoming in identifying our needs and providing us with a very targeted and tailored program.

– Claude Perron, Formerly Vice President & General Manager, Shire Canada Limited

It goes without saying that healthcare in Canada is a complex, dynamic and continually shifting landscape from regulatory, political, and marketplace perspectives, and especially so for our brand, generic and OTC drug manufacturer clientele. Pangaea has been an invaluable resource to us by keeping us proactively informed of potential impact to our client’s businesses, anticipating changes in distribution, reimbursement and healthcare delivery in general, and in helping shape our strategy to benefit our clients and their customers. Additionally, your, ‘What’s best for the patient is what’s best for everyone’ mantra adds a constant reminder in every decision of who the ultimate customer is.

– Cameron Joyce, President, Accuristix - Advancing Healthcare Logistics

Deploying the right resources against the right audience is a critical element of business success and Pangaea supported and assisted us in a recent review of our sales force. They evaluated our structures, compensation models and metrics to ensure we streamlined business process while leveraging synergies across our different business operations ensuring appropriate efficiencies.

– Paul Damiani, Formerly President, Shoppers Home Health Care

Amgen has had the opportunity to work with Pangaea for the past 11 years providing strategic counsel and tactical support in the areas business development, new product launches and distributor and pharmacy chain relations. The Pangaea trade team; Bev, Michael, Tom and led by Kristen, has a broad and deep foundational understanding of the pharmaceutical industry and extensive relationships with key stakeholders. This knowledge base and network has served Amgen well in establishing a strong presence with our channel customers and targeting our investments in programs that have a tangible ROI. Specifically, in the last 3 years we have worked with Pangaea to forge a stronger presence with retail chains – focusing on education and adherence. Pangaea has been essential in recommending program opportunities based on ROI, corralling Amgen internal resources and coordinating execution and importantly follow-ups with select chains. Our strengthened presence in this area has very much to do with Pangaea’s capabilities in trade. Over the last 11 years, Pangaea has supported more than 8 major product launches for Amgen – providing important direction on channel strategy and carrying out all distributor communications, coordinating systems setup and POS announcements, and of course filling the channel.

In all of these launches, without exception the Pangaea team has over-delivered (seriously), And at a macro level, the Canadian pharmaceutical market has never been more chaotic and unpredictable making Pangaea’s trade insights and guidance more valuable than ever in building awareness, establishing new distribution channels and maximizing our investments. Looking forward, I see Pangaea’s role continuing to grow as we pursue long term care opportunities and continue to build our retail position. Given Pangaea’s industry knowledge, strong network, dedication and value oriented approach I would strongly recommend Pangaea’s trade services to any organization, newly establishing or already established in the Canadian market.

– Ralph Mueller, Director, Supply Chain, Amgen Canada Inc.

Shire being a mid-size Specialty focused company, most of our efforts and resources are deployed over the Specialist physicians. I wanted my team to stay on top of what is happening with other channels, more specifically around the distribution at Wholesale, Pharmacy chains and Retail. The program we have with Pangaea allows us to stay on top of forthcoming changes on monthly (newsletter) and quarterly (live presentation) basis happening in the trade, therefore having a regular overview of our market while staying very time-efficient. The team at Pangaea has been very forthcoming in identifying our needs and providing us with a very targeted and tailored program.

– Claude Perron, Formerly Vice President & General Manager, Shire Canada Limited

Pangaea’s knowledge of the Pharmaceutical industry and understanding of where it fits in the Canadian healthcare system is unrivalled, as are its industry contacts and extensive network.

What results is Pangaea’s unique strategic perspective, forward thinking and passion for the business of expanded and appropriate use of pharmaceuticals in Canada. All of that is put to work for the benefit of Pangaea clients.

– Ronnie Miller, President & CEO, Hoffmann-La Roche Limited

We at Bayer have very much enjoyed working with Pangaea on the quarterly environmental updates they deliver to our local commercial group.

The reviews have been overwhelmingly positive and have allowed us to focus our attention on the current and emerging issues impacting our businesses.

– Doug Grant, Formerly Head Corporate Affairs, Bayer Inc.

Given our current structure and limited resource of time, Pangaea Consultants have been able to eliminate the frustration and challenges I was facing prior to working with them. I am now able to focus on the areas of the job that deliver the greatest ROI and know with confidence the work contracted with Pangaea Consultants will achieve our goals.

– Domenic Maccarone, Formerly Senior Director of Sales, Lundbeck Canada Inc.

I enrolled in the MPiC course fresh into my first marketing role and was looking to find out what I had got myself into. This course laid out a very clear and systematic approach to the fundamentals of marketing which provided me the foundation and scope of understanding I needed to begin making an impact in my new role.

The extensive expertise of the instructors and the diverse group of industry professionals attending provided a fruitful opportunity to learn, network and build lasting relationships in the industry.

– Frank Stramaglia, Director Urology Business Unit , Astellas Pharma Canada, Inc.

It goes without saying that healthcare in Canada is a complex, dynamic and continually shifting landscape from regulatory, political, and marketplace perspectives, and especially so for our brand, generic and OTC drug manufacturer clientele. Pangaea has been an invaluable resource to us by keeping us proactively informed of potential impact to our client’s businesses, anticipating changes in distribution, reimbursement and healthcare delivery in general, and in helping shape our strategy to benefit our clients and their customers.

Additionally, your, ‘What’s best for the patient is what’s best for everyone’ mantra adds a constant reminder in every decision of who the ultimate customer is.

– Cameron Joyce, President, Accuristix - Advancing Healthcare Logistics

Thank you Joe for setting up the 2016 Pangaea CEO Exchange and inviting me. I think it was one of the best meetings I’ve participated in this year. Great organisation, execution and exchange.

– Peter Brenders, General Manager, Genzyme

I greatly enjoy and appreciate the industry updates that I receive from Pangaea. Pangaea’s commitment to staying on top of industry issues across Canada has enabled Catalyst Healthcare to stay in touch with all that is relevant in our market.

– Shane Bishop, President Catalyst Healthcare

Pangaea has a professional and very knowledgeable group currently working with Celgene in different spheres of our business. The consulting team has provided sound advise on matters related to LOE and activities in the retail space.

Overall, Celgene holds a true partnership with Pangaea and will continue to count on their expertise to support our organization going forward.

– John Ryan, Director, Finance & Operations, Celgene

The National Pharma Congress was a really nice event, including the networking session which we should do more of. You and your Pangaea colleagues provide a really great service helping people in our Industry to connect and reach their development potential.

– Brian Hilberdink, CEO, Novo Nordisk Canada Inc

Thank you to Pangaea for such a valuable initiative. This was an excellent opportunity to share experiences, ask questions and get advice from respected industry colleagues. As has been my experience with Pangaea in every service they have offered, Pangaea was also forthcoming, honest and generous with guidance and support.

– Carol Stiff, Sr Director Marketing, Santen Pharmaceuticals Inc.